DX Platform

One system for your entire portfolio

We make your existing system more powerful by connecting all the data into one place. Reduce manual work and unlock new possibilities for your hotels with technology.

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Why Materia

Designed by hotel operating teams

Revenue performance Guest experience Operational flow Access management Reservations Guest profiles

Built by operators

Materia is built by hotel operators to solve the real life challenges for operating teams.

Reservations
Digital check-in
Payments
Access & keys
Upsell experiences
Housekeeping

Targeted solutions

It's not just another system. Materia is modern technology infrastructure that is flexible; choose a point solution or use the entire platform.

Multi-property native

All your hotels, all your data - in one place. No more switching between systems.

The Materia guest app open on a phone, showing a stay at Kabin Kyoto

It's all integrated

Materia is not just a dashboard, it's connected with the guest apps across devices so your operations team is in sync with your guests

Guest app· Web Check-in· Tablets
Reservations

Every reservation, every property

Materia connects data from your PMS to enable automations across your hotel portfolio. Process guest requests, issue access codes and generate the day's cleaning list in a click.

  • See all your properties in one place
  • Group and merge guest profiles
  • Entire operations workflows automated to one click
Reservations Kabin Kyoto  ·  6 properties
Grouped · #083899 · #083901
Reservation#083898
Jul 24 – Jul 27
(3)
MTMei Tanaka
Rooms402 (SF)
Guests2 adults
StatusConfirmed
Pre check-inCompleted
ChannelDirect
Balance¥1,200
Reservation#084102
Jul 25 – Jul 28
(3)
DWDaniel Weber
Rooms511 (DLX)
Guests1 adult
StatusConfirmed
Pre check-inPending
ChannelBooking.com
Balance¥0
Digital check-in

Arrival is completed, before the guest even walks in

Guests check in from the app or the web before they travel. Materia verifies them, collects payment and issues room access - no more queues. Walk-ins still get a tablet at the desk, into the same flow.

  • ID verified before arrival, from the guest's phone
  • Payment collected upfront digitally
  • Room access issued automatically to the app
Reservation#083898
Pre check-in completed
DatesJul 24 – 27 (3)
Rooms402 (SF)
Guests2 adults
StatusConfirmed
ChannelDirect
Bill¥30,040
Mark all as checked-in ID verified · payment on file · code ready
402 (SF)Jul 24 – 27 (3)2 guestsUpcoming
404 (SF)Jul 24 – 27 (3)1 guestUpcoming
406 (SF)Jul 24 – 26 (2)2 guestsUpcoming
Cleaning management Coming Soon

Clean and inspect every room on time

Improve your cleaning operations efficiency and consistency. Front desk knows exactly when a room is ready.

  • Sequence between arrivals, departures and mid-stay cleaning
  • Live room status and cleaning timeline
  • Performance and time tracking
Housekeeping24 Kabin Kyoto
18/24 ready
402Inspected
210Clean
305Cleaning
118Turn 3pm
221Inspected
410Cleaning
312Turn 4pm
205Clean
Ando
402305210
Manuela
221118
Sayaka
205312
Kenji
410303
Rina
508611
Haruka
407219
Access Management

Room access that manages itself

Access code issued the moment a guest checks-in online, changes when the stay changes, and is revoked at checkout - across all smart locks, from one screen. No keycards, hassle-free.

  • Access tied to each reservation
  • Issue, change and revoke automatically
  • Works across smart-lock brands
Door Locks16
RoomCode 1Code 2Code 3BatteryLocked?
40285683527621263%Locked
40481124082676357%Locked
30515358280854652%Locked
21049078874431757%Locked
11866617581497099%Locked
20507814710611653%Locked
Issued at check-in→ Active→ Revoked at checkout

Proven results

7+
hours saved per day, per hotel, on the manual work of running the property.
650,000+
guest check-ins fully automated across our hotels.
75%
reduction in manual payment reconciliation.
Security

Enterprise-grade security and controls

Your data stays yours. Materia is built to the security and privacy standards enterprise teams require, with independent audit programs underway.

SOC 2 Type II
Details ↗
ISO
ISO 27001
Details ↗
ISO 27701
Details ↗
ISO
ISO 42001
Details ↗

Take back your time

Materia is in early access. Tell us about your property and we'll get you set up.

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